At Alvetta, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or interacting with our brand.
Information We Collect
We may collect personal information such as your name, email address, phone number, and shipping or billing details when you make a purchase, subscribe to our newsletter, or contact us.
We also collect non-personal data (e.g., browser type, device information, IP address, pages visited, and usage patterns) to help improve our website and user experience.
How We Use Your Information
We use your information to:
- Process and fulfill orders and provide customer support.
- Communicate about purchases, deliveries, or inquiries.
- Send updates, promotions, or newsletters (only if you opt in—unsubscribe anytime).
- Improve, personalize, and secure our website and services.
- Comply with legal obligations and prevent fraudulent activity.
Sharing of Information
We do not sell or rent your personal information. We may share limited data with trusted third-party providers—such as payment processors, shipping partners, analytics, and email marketing platforms—solely to operate our business and deliver services to you. These providers are required to safeguard your data and process it only on our instructions.
Cookies & Tracking
We use cookies and similar technologies to understand user behavior, improve performance, and personalize content. You can manage or disable cookies in your browser settings; note that some features may not function properly without them.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While no method of transmission or storage is 100% secure, we work to protect your information using industry-standard safeguards.
Data Retention
We keep personal data only as long as necessary for the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Data portability (receive a copy of your data in a usable format).
To exercise these rights, contact us at privacy@alvetta.com.
International Transfers
If your information is transferred outside your country/region, we take steps to ensure appropriate safeguards are in place in accordance with applicable laws.
Children’s Privacy
Our website and services are not directed to children under the age required by local law, and we do not knowingly collect personal information from children.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page.