1. Eligibility
You may use our Service only if you are:
- At least 18 years old (or the legal age of majority in your jurisdiction)
- Legally able to enter into binding agreements
- Using the Service in compliance with applicable laws and these Terms
If you are using the Service on behalf of a company or organization, you confirm that you have authority to bind that entity to these Terms.
2. Orders and Payments
- All prices are displayed in euros (EUR) unless otherwise stated.
- Payments must be made in full at the time of purchase.
- We reserve the right to refuse or cancel orders at any time for any reason, including suspected fraud or product availability.
- In case of cancellation, any payment already made will be refunded promptly.
3. Shipping and Delivery
- We aim to process and ship all orders in a timely manner. Delivery times are estimates and not guarantees.
- Alvetta is not responsible for delays caused by carriers, customs, or events beyond our control.
- Risk of loss or damage transfers to you once the order is delivered to the carrier.
4. Returns and Exchanges
- Returns are accepted only for eligible items as described in our Return Policy.
- Returned items must be in original condition and packaging.
- Custom or made-to-order products are non-refundable unless defective or damaged upon arrival.
- Please contact us at support@alvetta.com before initiating a return.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful or fraudulent purpose
- Interfere with or disrupt the security, performance, or integrity of the website
- Transmit any malicious or harmful code
- Copy, reproduce, or exploit any part of the Service without prior written consent from Alvetta
6. Intellectual Property
- All designs, images, text, graphics, and other content on this website are the intellectual property of Alvetta or its licensors.
- You may not reproduce, distribute, or use our content for commercial purposes without written permission.
7. Privacy
Your use of the Service is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
8. Product Information and Availability
We strive to ensure that all product details, descriptions, and prices are accurate. However:
- Minor variations in color, texture, or finish may occur due to material characteristics or display differences.
- We reserve the right to discontinue or modify products without notice.
9. Limitation of Liability
- The Service and products are provided “as is” without warranties of any kind, except as required by law.
- To the fullest extent permitted by law, Alvetta shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service or our products.
- Our total liability will not exceed the amount you paid for the product that gave rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Alvetta, its affiliates, officers, employees, and agents from any claims, damages, or expenses resulting from your breach of these Terms or misuse of the Service.
11. Changes to These Terms
We may update these Terms periodically to reflect changes in our operations, legal requirements, or policies.
Updates will be posted on this page, and continued use of the Service indicates acceptance of the revised Terms.